COntact illeso
FAQ

Frequently Asked Questions

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App
How do I arrange a demo?
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There's only one way to truly experience a product, and that is to get your hands on it. We highly recommend that you send us a message requesting a demo. We will arrange a time that suits you to demonstrate the product, learn about your business needs and set you up with a free (forever) account. You'll be able to experience illeso first hand. We believe illeso is a game-changer, and we hope you will too.

Can you change the interface for my illeso application?
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Yes, illeso has the ability to easily adapt your application to suit your business needs. Illeso use an autonomous software process which allows a swift and consistent changes to any application tailored to your specific requirements.

What costs are involved?
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It depends on your needs. Firstly, we recommend that you check out the product for yourself by requesting a demo and experiencing the product first hand. This will be a free account for you to use forever. When you're ready, you can start unlocking the full potential of illeso by paying a minimum of £6/per month/per user.

Support
What support do I receive through my illeso journey?
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Illeso have identified three critical stages to the support chain: onboarding, system introduction and continued support, through out each stage you will receive a access to your own personal ‘Zendesk’ interface. This gives you the ability to speak directly to the illeso support team through multiple sources. Illeso have partnered with Helastel, a leading software developer, this provided an additional layer to our support network.

Other
Contact Support
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If you have any concerns that aren't addressed here, please don't hesitate to drop us a line via our contact page, Zendesk page or any of our social media platforms. We will be pleased to hear from you.